DevOps as a ServiceWe make it work for you
We provide DevOps as a managed service to development teams and businesses who run or want to run applications in the cloud. We work closely together with your developers and in-house architects to help guide your team to successfully leverage the benefits of the cloud and ensure your environment runs efficiently and effectively.
What differentiates us is the skill of the people in our team, our processes and tools. We pride ourselves on providing a service that goes beyond products and implementation. We offer real collaboration. It's what sets us apart. It enables our clients to focus on what they do best, running their business without fear of failing systems, and it's the reason that businesses want to work with us.
"We went to Amazon and said, 'Give us your best people'. And they said, 'You don’t want our people, you want base2Services. They are the people that we would recommend to solve these problems for you'."Adam Bate, Software Development Manager, Urbanise
Here is what you get with our Managed Services, all at a fixed monthly fee.
We work closely with your developers to improve the process and performance of your system. Consider us an extension to your architects and developers. We're here to bounce ideas off of. Whether its designing, planning, implementing or configuring your system for the cloud, we will give you advice and help you with reviews, guidance, recommendations and enhancements.
We ensure that everything the developers build can be tested, and only deployed to production when you are ready. We advocate continuous delivery and manage the process for you to get releases out fast and eliminate errors.
We manage your releases to reduce the risk of failed deployments.
We believe the key to ongoing success and health of a system is to pick up trends early to prevent issues in the first place. We actively monitor and check the health of your system including monitoring of the system, infrastructure, application security, log files and edge services like DNS, black lists and PCI compliance.
Comprehensive protection for your environment from known threats. Should an issue occur, we will be there at any time of the day to close the threat.
This is not just adding patches, but making sure that the ones that matter the most are completed first. We believe in processes and communication. Our processes are designed to streamline patch management.
We're not interested in putting out fires. Which is why we constantly focus on assessing and your environment to ensure it continues to run at optimum performance. We can pinpoint specific issues and will inform you of concerns and problems that can effect the entire system performance, while making recommendations on how to fix the underlying problem.
Dedication, Expertise and Talent
Not just from one person but a team of 15 people with various skills. You will gain access to our knowledge and talent of ecommerce, Amazon, search and almost anything to do with online technology. base2Services is involved in some of Australia's largest ecommerce and classifieds sites.
Our support team is centralised in CBD Melbourne, Australia and Austin Texas, United State. When needed, our team is ready to work around the clock to solve issues. Working in shifts, the team is always fresh and ready to tackle any situation with skills that are leveraged across the business to solve even the toughest customer challenges. When compared to hiring new talent. Our services typically cost the same as one person, without the headaches and additional business expenses.
Flexible Service Levels at a Fixed Monthly Fee
We have the capabilities to satisfy the toughest service levels. Which we provide at a fixed monthly fee and not a percentage of AWS costs. By doing this, we ensure that your costs with Amazon are not over inflated and you have an optimised environment. We keep you informed with a monthly report and regular catch-ups to ensure your operational objectives are met and you are happy with our service.